The Maid Ray Service Standard

Service Has a Standard.

Uniform alone doesn't create good service. Behavior does. These are the commitments I work to on every assignment.

  1. 01

    I Report Properly

    I arrive in the appropriate uniform with the agreed equipment and a clear understanding of the assignment.

  2. 02

    I Listen Before I Work

    Tell me your priorities and household preferences. I follow the agreed directions and ask when a detail needs clarification.

  3. 03

    Quiet, Courteous Service

    Some households prefer conversation; others prefer quiet. I respect your preference and keep my attention on the work. Clients are addressed formally unless they ask otherwise.

  4. 04

    Focused Work

    I work systematically and keep unnecessary distractions out of the appointment. I don't use client seating, food or facilities beyond what the work requires. Necessary safety, access and service communication remains part of doing the job properly.

  5. 05

    Inspection Is Welcome

    Review the agreed work with me when practical. Specific feedback helps identify a missed task or an expectation that needs clarification.

  6. 06

    Correction Doesn't Require an Argument

    If something within the agreed service needs correction, my first objective is to correct it, not defend it. Let me know and I will arrange to put the missed work right under the terms of the service agreement. New tasks are agreed separately.

  7. 07

    No Ordinary Housekeeping Task Is Beneath the Uniform

    Cleaning toilets, removing trash, scrubbing floors, changing linens and dealing with unpleasant messes are parts of housekeeping. The purpose of looking like a maid is to work like one.

  8. 08

    Client Confidentiality

    I handle household information discreetly. Public use of client photographs requires separate permission. The privacy and access terms in the service agreement explain the details and applicable exceptions.

  9. 09

    Professional Boundaries

    Instructions must be lawful, safe, respectful, and within the agreed housekeeping or household services. Personal commitments are not part of a client assignment.